प्रशासनिक सुधार और लोक शिकायत विभाग Department of
Administrative Reforms & Public Grievances

e-Governance is generally understood as the use of Information and Communication Technology (ICT) at all the level of the Government in order to provide services to the citizens, interaction with business enterprises and communication and exchange of information between different agencies of the Government in a speedy, convenient efficient and transparent manner.