प्रशासनिक सुधार और लोक शिकायत विभाग 
Purpose of Award
The purpose of the award is to:-- Recognize achievements in the area of e-Governance
- Disseminate knowledge on effective methods of designing and implementing sustainable e-Governance initiatives
- Encourage incremental innovations in successful e-Governance solutions
- Promote and exchange experiences in solving problems, Mitigating risks, resolving issues and planning for success.
National Awards on e-Governance
To recognize and promote excellence in implementation of e-Governance initiatives, DAR&PG presents National Awards every year during National conference on e-Governance. Earlier awards were given in nine categories. The award scheme has been revised and new categories for National Awards 2018-19 are:- Excellence in Government Process Re-engineering for Digital Transformation.
- Excellence in providing Citizen-centric Delivery.
- Excellence in District level Initiative in e-Governance (i) North-East States + Hilly States (ii) UTs (including Delhi) (iii) Other States.
- Outstanding research on Citizen Centric Services by Academic/Research Institutions.
- Innovative Use of ICT in e-Governance solutions by Startups [Startup as defined by Department of Industrial Policy and Promotion (DIPP) Government of India]
- Excellence in Adopting Emerging Technologies.
